John, I checked in with tech support to see if they could offer any suggestions. I was told that this problem has not been reported before. Granted, M030 has only been out less a month, so it might just be a matter of time. Could you try re-installing M030 and see if maybe the first installation somehow messed up.
I'm not sure why the Maxwell book is taking so long. While you're waiting, I assume you already know have the worksheets?