Thanks for the information. I tried the solution, but the system said I did not have permission to "reconfigure software Licenses" or "Retrieve existing license packs". I have a student academic license and I could access "reconfigure software licenses" a few days ago when i didn't have the right host id. When you access the web page through Mathcad 15 you get a lot of script errors. I may end up in the position of having to pay PTC to fix their bugs. I seem to be in the no human help no permission twilight zone. The answer appears correct except for the PTC permission bugs.
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